Shipping & International Order Information

ALL orders over $100 shipping in the contiguous United States will receive standard FREE SHIPPING! Orders under $100 will be charged $3.50-$12 shipping (depending on size of order). Most orders are shipped via USPS Priority unless they are over 5# then they may ship UPS ground. You will receive an email from our shipping department or QuantumView shipping (UPS's shipping notifier) with tracking information once your order has shipped. Most orders are shipped within 24 - 48 hours.

If you would like your order expedited, just let us know & we will contact you with shipping options (time & cost). We can expedite shipping, including Next-Day Air, if orders are received by 12:00pm Mountain Time. Expedited cost is the actual shipping cost. If you have special shipping needs, please email orders@embellishonline.com or call 801.495.2626.

*Hawaii, Alaska, & Puerto Rico orders - Many times there are no additional shipping costs. However, on some orders there may be an additional shipping charge but we will notify you prior to shipping your order.
**International, APO/FPO orders - We will pack and weigh your order, then notify you of your shipping options and costs. All international orders will be charged the actual shipping cost.
NOTE: Due to International Customs laws, APO and FPO orders are considered international.

Returns & Refunds

We are very cautious in order accuracy and packaging your order to prevent any problems. However, in the unlikely event your order is incorrect or damaged, please email orders@embellishonline.com.
If the return is a result of our error (you received an incorrect or defective item, etc.) we will promptly send out a replacement or issue a refund for the full cost of the returned merchandise, including shipping costs. You will not be charged any additional shipping costs for replacement shipments. Please keep all packaging and product - this includes the box the product was shipped in as this is needed for all damaged shipments.

You may return any unopened merchandise in new & original condition for a full refund of the item cost, excluding shipping costs. Please contact us within 10 days of delivery to initiate a return. Refunds are issued to the original payment method.

Return Authorization is required for all returns. If you would like to initiate a return, please email orders @embellishonline.com with details of your request. You will receive a Return Merchandise Authorization memo with instructions on how to return your items.

Play All Day Refunds
We understand something may come up and prevent you from coming to a Play All Day. If you can not attend the Play All Day that you registered for, we are happy to transfer your registration into another name. Simply email: info@embellishonline.com and request the registration name change. If you can not fill your spot, contact us and we are happy to try to fill it for you. Our Play All Day events typically sell out and if we have a waiting list, we are happy to try to fill your spot for you. The more notice you can give us, the better. If your spot is filled, we will issue you a full refund.
If you (or embellish IT!) is unable to fill your spot then we will work something out that is fair. If we have not paid the hotel yet for space and food, then we are happy to issue you a full refund. If we have already paid for your space and food, then you will get the class kit to you that is included in your registration or issue a partial refund.

Checks & Money Orders

We do accept checks and money orders via standard mail. However, we will not process your order until we recieve the funds.
Checks and money orders may be sent to:
embellish IT! Inc.
PO Box 95903
South Jordan, UT 84095-0903

Coupon Codes

We love offering our customers promotions & discounts. During checkout, simply add your coupon code on your order form in the space indicated. Discount codes are programmed into the website so you will see the adjustment prior to submitted your order. If your coupon code is not working it is either because it is expired or there is a typo in the code you are attempting to use. Codes must be typed exactly as given. Orders are processed once you submit the order whether a coupon code is entered is active or not.
If you apply a coupon code for a product other than the product the discount is for, the computer may automatically discount your invoice even if you did not order the product the code was for. However, we will correct before processing your order.
We do not adjust previously processed orders with current promotions.
If you ever have any questions at all about a coupon code, please feel free to email:
orders@embellishonline.com

Privacy Policy

Thank you for visiting www.embellishonline.com (our "Site"). We appreciate the opportunity to interact with you on the Internet and are committed to protecting and safeguarding your privacy. The purpose of this Privacy Statement is to inform you about the types of information we might collect about you when you visit our Site, how we may use that information and whether we disclose that information to anyone.

Visiting: For each visitor to our Site, our web server automatically recognizes no information regarding the domain or email address. Our web server provides aggregate information on what pages consumers access or visit, duration on the site, etc. but does not collect user specific information.

Ordering - When you place an order for products or services, we collect Personally Identifiable Information (such as name, contact and billing information, credit card, and other transaction information). We use this information to deliver your order, process payment, and to communicate with you about the status of your order. Credit card information submitted with your order is used only for payment processing and is not retained on our Site.

Except as disclosed in this Privacy Statement, we do not sell, trade, rent, or otherwise retransmit any Personally Identifiable Information we collect online unless we have your permission. Any Personally Identifiable Information you provide to us will be used for your puchases and retained in hard copy form of the original invoice as well as within our database system, which generates our invoices.